Help center
How can we help?
Step-by-step answers for using Vow, written against the app as it is today. Can’t find it? Write to us — details below.
- Getting startedSet up your first quit and make Vow yours.How do I start my first quit?Why does the onboarding ask so many questions?Do I need an account?4 articles
- The Craving ShieldWhat to do the moment an urge hits.What is the Craving Shield?How do I open it quickly?How do I use it during a craving?6 articles
- Streaks, savings & insightsHow clean time, money, reclaimed time and milestones are counted.How is my streak calculated?How is money saved worked out?What is "time reclaimed"?6 articles
- Managing your quitsAdd habits, quit several at once, handle relapses and edit details.How do I add another habit?I already quit a while ago. Can I count those days?How do I log a relapse?4 articles
- The Calm librarySoundscapes, breathing, guided sessions and distraction games.What's in the Calm tab?Can I play more than one soundscape at once?Does the Calm library work offline?4 articles
- Reminders, widgets & Apple WatchNotifications that stay discreet, widgets, and Vow on your wrist.How do I change my reminders?Which widgets are there, and how do I add one?What can I do with Vow on Apple Watch?3 articles
- Privacy & your dataWhat stays on your phone, what leaves it, and how to delete it.Where is my data stored?Are sensitive habits kept discreet?Does Vow collect analytics?4 articles
- Billing & PremiumFree vs Premium, trials, cancelling and restoring.What can I do for free?What does Premium add?How do the free trial and pricing work?7 articles
Contact support
Write to a person.
Email support@heyvow.com. It helps to include your iPhone model, your iOS version, what you tapped, what you expected and what happened instead. Never send card numbers or passwords.