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Billing & Premium

Free vs Premium, trials, cancelling and restoring.

What can I do for free?

Track one habit with its streak, money saved and daily check-in, use the breathing exercise on the Today screen, see your clean days in Insights, and reach crisis resources at any time. Which features are free can change as the app improves; the app always shows what is included before you pay.

What does Premium add?

Unlimited habits, the Craving Shield with its coaching line, the full Calm library, all of Insights, and the Home and Lock Screen widgets.

How do the free trial and pricing work?

The yearly plan includes a 7-day free trial for new subscribers. The price, the trial and when you will be charged are shown on the purchase screen before you confirm. Cancel at least 24 hours before the trial ends and you are not charged.

How do I cancel?

Deleting the app does not cancel a subscription.

  1. Open Settings on your iPhone and tap your name.
  2. Tap Subscriptions, then Vow.
  3. Tap Cancel Subscription. You keep Premium until the end of the period you paid for.

How do I restore a purchase?

Make sure you are signed in to the same Apple Account, then tap Restore on the paywall or go to Profile → Settings → Restore purchases.

I was charged but Premium is not active.

Try Restore purchases first. If Premium still does not appear, email us with the date of the charge and the email address on the Apple receipt — never your card details.

Can I get a refund?

App Store payments are handled by Apple, so refunds are requested from Apple at reportaproblem.apple.com. Vow cannot issue App Store refunds itself.

Still need help?

Email support@heyvow.com. For helplines, see crisis resources.